[click on questions for the answers]

GENERAL QUESTIONS

WORK REQUESTS - TMA User's Guide (Word document)

TRANSPORTATION NEEDS

WHO'S WHO AND WHO TO CALL

GENERAL QUESTIONS:

1.  What is an Emergency?

Ask yourself...
    Is it a danger to someone?
    Will it damage property?

If the answer is...
    YES, it's an emergecy

IN AN EMERGENCY....

  call the Facilities office at ext. 5055
                 or
  call the Gatehouse at ext. 5111

If the answer is...
    NO, please fill out a job ticket
    See ("How do I fill out a Job Ticket?")

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2.  What does the Facilities Department do?

� Regular maintenance on building and grounds
� Emergency work on buildings and grounds
� Special projects for departments throughout campus
� Receives all shipments (except mail, FedEx, UPS, etc.)
� Maintains Rental housing (including vacant Corporate housing)
� Pet registration for members of the community and those in rental housing

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3.  May I borrow Facilities Equipment for personal use?

No, Principia equipment cannot be used for personal business due to liability.

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4.  Can I ask shop employees to do personal work for me?

Only after hours on their personal time. They do their own scheduling for this.

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5.  What if I have a Special Project?

1. Initiate a project by obtaining and filling out a WR1 form.
     (This form is available from Facilities Main Desk.)
2. Fill out form thoroughly.
3. Have department head sign WR1 form (to approve estimate.).
4. Send WR1 to Facilities Front Desk Coordinator.
5. WR1 is logged in.
6. Facilities Director reviews request and determines if work can be done.
7. WR1 is returned to Originator for final approval of cost.
8. Originator enters the following information on WR1:
     Final signature of Department Head
     Cost Center Code project will be charged to
     Target date for completion
9. Originator sends approval back to Facilities Front Desk Coordinator.
10. Work begins on the project.

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6. What projects will I be charged for?

� Special Projects
� Damage (carelessness, pranks, etc.)
� Work on any equipment specific or unique to your department/work
� Anything that is beyond routine maintenance to the shell of a building

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TRANSPORTATION NEEDS:

1.  Who can drive the fleet vehicles?

Faculty, Staff & Students who have been authorized by Community Safety.
(Call 5055 or Community Safety to get names of authorized drivers.)

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2.  What can the fleet vehicles be used for?

School sponsored events only (field trips, athletics, seminars, internships, dorm activities)
Personal use is not allowed.

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WHO'S WHO AND WHO TO CALL:

1.  Service Desk      ext. 5055

� Emergencies
� General Questions (first point of contact)
� Vehicle Scheduling
� Job Ticket status

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2.  Front Desk Coordinator         ext. 5112

� Customer Service
� Questions (second point of contact -- when students aren't on duty)
� Concerns, Problems
� Initial contact/coordination for special events
� Job Ticket Assignment
� Supervision of Fleet Vehicle Assignment
� Office organization
� Student Worker Supervision
� Payroll -- shops

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3.  Elizabeth Marin    ext. 5093

� Budget Accounting
� Project Accounting
� Rental Housing & Utilities Accounting
� IDT
� Backup Payroll and Payroll for student workers
� Workers Comp
� Purchase Orders

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4.  Steve Fulkerson   ext. 5096

� Defining the policies of this department
� Handles budget and is responsible for how it is spent
� Small projects and upgrades on existing facilities ($500,000 or less)
� Implementing procedures in support of department policy

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